Last updated July 2, 2026 · Plain English, on purpose.
Your gym's account details: business name, contact name, email, phone, and billing information. Your leads' and members' details: name, phone number, email, booking history, check-ins, and membership status, entered by them or by you. Campaign data from your connected ad accounts: spend, results, and audiences. Usage data about how you use StrongArm, so we can fix what is broken.
To run the engine for your gym: sending follow-up texts, booking sessions, checking members in, billing memberships, and improving ad targeting. We do not sell your data or your members' data to anyone. We do not use one gym's member list to advertise for another gym.
StrongArm sends SMS on your gym's behalf to people who submitted their number through your ads or forms. Every conversation honors opt-out: replying STOP ends messaging immediately, and the engine records the opt-out so it is never overridden. You are responsible for using the platform in line with SMS regulations in your region; the defaults are built to comply with U.S. requirements, including consent capture and opt-out handling.
Billing runs through Stripe. We never see or store full card numbers. Stripe's own privacy policy covers the payment data they process.
Service providers we use to run the platform: hosting, SMS delivery, email delivery, and Stripe for billing. Meta receives conversion signals from your campaigns so your ads can improve; that is the point of the flywheel, and it happens under your ad account, not ours.
Your ads stop, your member data exports in standard formats, and you keep everything you own. We delete your data from active systems within 30 days of a deletion request, except records we must keep for tax or legal reasons.
Write to privacy@strongarm.pro. A person answers.